Shipping & Returns
Shipping Policy
I only ship to the UK at present. All my items are sent in board backed envelopes to help protect the items. I love our planet and will therefore recycle packaging wherever possible, so I may re-use packaging if it is fit for purpose.
All my items are hand made and I aim to post within 5 days of receiving an order. This may take slightly longer on personalised items.
Shipping is via Royal Mail. First and second class postage options are available.
Free shipping on all orders over £35.00
Return & Exchange Policy
I really hope that you love my products! But if you are unhappy with a purchase, returns are accepted on NON-PERSONALISED ITEMS ONLY (buyer to pay own postage costs).
Unfortunately, PERSONALISED items are non-returnable, unless there has been a mistake made on my behalf, in which case I will happily rectify that mistake.
Therefore, If you order a personalised item, it is really important that you check and then double check any spellings or requests sent.